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FAQ

Q1What is Freezone?

AFreezone is a web portal where Dialog and non Dialog customers [Postpaid & Prepaid] could earn rewards for completing activities on a daily basis.

Q2How to log in to the site?

ASimply by entering your Mobile number/Dialog Television number/Wifi number the user can log in to the website to view the deals.

Q3How to redeem a reward?

AThe logged in customer can complete the relevant activities [Watch a YouTube video, like a FB page, Click on a link, click on a banner or fill in a survey]

Q4How to see the rewards I have redeemed?

AYou may click on the “User History” link to view the details of the latest redeemed rewards.